B2B Outreach, Direct Mail, and Prospecting Insights.

Practical ideas on the prospect experience, creative outbound, and what actually gets B2B outreach remembered.

A Modern Sales Mindset

A Modern Sales Mindset

Why psychology, trust, and understanding matter more than tactics in modern selling

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
What Actually Makes a Good Salesperson?

What Actually Makes a Good Salesperson?

Why integrity, incentives, and long-term thinking matter more than tactics in sales

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
How to Follow Up After a Webinar Without Sounding Salesy

How to Follow Up After a Webinar Without Sounding Salesy

A better way to follow up with webinar attendees and MQLs by continuing the learning experience instead of forcing a meeting

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
Why Vague Next Steps Kill Deals

Why Vague Next Steps Kill Deals

How to set better next steps in sales by tying them to buyer priorities, evaluation criteria, and real decision progress

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
How to Respond When a Prospect Says "We're Fine" on Cold Calls

How to Respond When a Prospect Says "We're Fine" on Cold Calls

A better way to handle cold calling objections by lowering resistance and creating a more human conversation

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
Why Most Cold Call Messaging Fails

Why Most Cold Call Messaging Fails

A better way to start cold calls by leading with customer problems instead of product explanations

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
How Many Cold Calls Does It Take to Reach a Prospect?

How Many Cold Calls Does It Take to Reach a Prospect?

Why reaching decision makers is getting harder, and why the real problem is attention rather than dialing volume

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
Why Cold Calls Should Feel More Like Discovery Calls

Why Cold Calls Should Feel More Like Discovery Calls

How to improve cold calls by asking better questions and treating the first conversation as diagnosis rather than persuasion

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
Why Humor Works in Cold Calling

Why Humor Works in Cold Calling

How a little self-awareness can make cold calls feel more human, less scripted, and easier to stay in

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
A 10-Minute Exercise to Improve Cold Email Response Rates

A 10-Minute Exercise to Improve Cold Email Response Rates

A practical way to diagnose pipeline problems by looking at outbound through the buyer's eyes

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
A Simple Google Search to Understand Your Prospect's World

A Simple Google Search to Understand Your Prospect's World

Why product knowledge is not enough, and how better buyer research before outreach creates a more informed point of view

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
How to Get Referrals in B2B Sales Through Warm Introductions

How to Get Referrals in B2B Sales Through Warm Introductions

A thoughtful referral prospecting strategy for getting more meetings without relying entirely on cold outreach

Alex Nicholls-Gray
Alex Nicholls-Gray Published 13 May 2026
How to Build an SDR Team That Actually Improves

How to Build an SDR Team That Actually Improves

A simple outbound sales process built around visibility, conversion, and the moments that decide performance

Alex Nicholls-Gray
Alex Nicholls-Gray Published 30 Apr 2026
How to Re-Engage Stalled Deals and Reduce Deal Risk

How to Re-Engage Stalled Deals and Reduce Deal Risk

Four questions that help move deals forward when the real competitor is doing nothing

Alex Nicholls-Gray
Alex Nicholls-Gray Published 30 Apr 2026
Cold Email Best Practices: Would You Say This in Real Life?

Cold Email Best Practices: Would You Say This in Real Life?

Why most outreach sounds unnatural the moment you compare it to an actual human conversation

Alex Nicholls-Gray
Alex Nicholls-Gray Published 30 Apr 2026
The Uncomfortable Truth About How to Get Engagement on LinkedIn

The Uncomfortable Truth About How to Get Engagement on LinkedIn

Why polarising posts travel faster than careful ones, and why that should make you pause

Alex Nicholls-Gray
Alex Nicholls-Gray Published 30 Apr 2026
How to Follow Up When a Prospect Ghosts You

How to Follow Up When a Prospect Ghosts You

A sales follow-up email after no response that creates clarity instead of endless chasing

Alex Nicholls-Gray
Alex Nicholls-Gray Published 30 Apr 2026
A Simple LinkedIn Sales Navigator Trick to Find Warm Leads

A Simple LinkedIn Sales Navigator Trick to Find Warm Leads

How to use LinkedIn Sales Navigator for prospecting without defaulting to cold outreach

Alex Nicholls-Gray
Alex Nicholls-Gray Published 30 Apr 2026
How to Understand Customer Needs in Sales Before You Sell

How to Understand Customer Needs in Sales Before You Sell

Why selling features does not work when the buyer wants something simpler

Alex Nicholls-Gray
Alex Nicholls-Gray Published 30 Apr 2026
How to Handle Price Objections Without Discounting

How to Handle Price Objections Without Discounting

What to say when a prospect tells you a competitor is cheaper

Alex Nicholls-Gray
Alex Nicholls-Gray Published 30 Apr 2026
Why Most Cold Email Subject Lines Fail

Why Most Cold Email Subject Lines Fail

The easiest way to improve cold email open rates without spending a penny

Alex Nicholls-Gray
Alex Nicholls-Gray Published 7 Jan 2026
The Prospect Experience is worth considering

The Prospect Experience is worth considering

..and it might be why your B2B outreach isn't performing.

Alex Nicholls-Gray
Alex Nicholls-Gray Published 18 Sept 2025
We are re-branding from Bressenden.

We are re-branding from Bressenden.

From Automation to Attention

Alex Nicholls-Gray
Alex Nicholls-Gray Published 20 Jun 2025

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